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Privacy

We recognise and understand that our customers are concerned about the way in which their personal details are collected and stored. All the data we collect and store is used for internal purposes only in accordance with the applicable legislation, including the Data Protection Act 1998. By using the website and its services you consent to the collection and use of your personal data.

When you place an order we need to know your name, address, e mail address, telephone number and your credit card, debit card or bank account details. By submitting this information you consent to its use in accordance with this privacy policy which is amended from time to time. This information is only gathered to allow us to process your request.

The information may be use to create statistics purely for the purposes of monitoring the site’s usage to help us develop the website further. We regard our database as an important part of the business and we will not sell or give your details to any outside organisation for the use in its marketing or solicitation without your consent.

We may provide a telephone number to our courier company for the purpose of contacting you in the unlikely event that we may have difficulty in finding you. We will notify you if this is required.

We may use your details to let you know about products and services which we offer that might be of interest to you. If you do not want to receive these please send an e mail entitled "NO MAIL" to online@electricalwarehouse.com

If at any time you want your details removed from our active database, please send an e mail entitled “REMOVE FROM DATABASE” to online@electricalwarehouse.com and we will then ensure the information is removed from our database as soon as possible.

Security

We will endeavour to protect any information you give us using an Internet secure trusted certification- Geo Trust. When you enter the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order this uses the same level of encryption including credit card verification. Firewalls are used to block unauthorised traffic to the servers.

Cookies

Cookies are small text files on your computer, containing identifying information. The cookies are used to make the link between yourself and the information you have provided to the web site. This allows your shopping basket to be kept separate from other users and allows us to automatically complete some of the forms when you subsequently use them.

Please be aware this does not give the website any access to other information such as your e-mail.

Changes

We reserve the right to make changes to our Privacy Policy without prior warning. However we will only use data collected in accordance with the Privacy Policy at that current time. If you regularly visit our website please check the Privacy Policy for updates as you will be deemed to have accepted any changes if you carry on using the web site after changes have been posted.

Links

The website may contain links to other websites. Please be aware we are not responsible for the Privacy practices of other websites and we recommend you read the Privacy Policy immediately on entering other sites.